faqs.

Q

"when does the direct debit come out of my account"

A

depending on whether you choose monthly or yearly, it will come out of your account when you first purchase & then either monthly or yearly from that date. 

Q

"is there a cancellation policy?"

A

nope! cancel anytime. no commitments or lock in contracts. it's up to you if & when you cancel your subscription. log in via a desktop &
select the human figure on the right hand side, select 'manage membership' &
under 'actions', select 'cancel.
you are solely responsible for your interactions with SoBa online subscription.
you may terminate your membership at any time, for any reason, by following the instructions above. if you cancel your membership before the end of the applicable billing cycle, your account will be cancelled as of the following month. you will not receive a refund for the current billing period.

Q

"how many classes are available?"

A

at this stage, there are twenty available for unlimited access.

Q

"how frequently are you going to upload?"

A

as frequently as we can. it would be unrealistic for us to promise an exact number each week or month, but we promise we will upload as much as we can. right now, there are four waiting to upload!

Q

"is there a limit to the number of times we can access the classes?"

A

no way, bby. unlimited ✌️

Q

"what class types are there?"

A

barre classic, barre blend, barre move, primary pilates, fierce pilates, hiit, vinyasa, hatha, slow, meditation, mini burners & drills + challenges.Q
"can i get a refund?"

A

we do not offer refunds for our online subscriptions, full or partial.